We work on a ticket basis for clarity and efficiency
To always be up to date with what's happening in the project, we use the ticket system. You can respond directly from the portal or, if it's more convenient for you, even from the notification email. This way, everything stays clear and organized, and you don't lose any information.
I'm here anytime you have a quick question or problem.
If you need a quick consultation, have a simple question about your website or encounter an urgent problem, I provide you with the Chat function. You can find it permanently in the lower right corner of the screen, throughout your browsing. I offer you this support from Monday to Friday, between 10:00 and 18:00 (Romanian time). Requests received after this time will be addressed the next business day. I am ready to answer you quickly!
I'm here anytime you have a quick question or problem.
If you need a quick consultation, have a simple question about your website or encounter an urgent problem, I provide you with the Chat function. You can find it permanently in the lower right corner of the screen, throughout your browsing. I offer you this support from Monday to Friday, between 09:00 and 18:00 (Romanian time). Requests received after this time will be addressed the next business day. I am ready to answer you quickly!
I teach you how to master your new website.
I have prepared for you a complete video training area, where I offer you the necessary guidance to become an expert in managing your website. I recommend you start with the Introduction to Your New Website course, where I explain, step by step, how you can modify essential elements such as: images, texts, colors and structures yourself. The courses are open non-stop (24/7), so you can learn at your own pace, whenever you want.
I ensure you a peaceful life with my maintenance subscriptions
Please note: I cannot provide technical support or administration for dedicated plugins that you purchased separately when building your site
I have created different types of subscriptions, which you can purchase directly from this portal. The maintenance contract is valid for a period of one year, and the payment is made conveniently, monthly, by bank card.
My main goal is to give you total peace of mind: you don't have to deal with maintenance! I cover all relevant operational areas of your site, including cybersecurity, email service and any other technical aspect.
ARE YOU READY TO EXPAND YOUR ONLINE PRESENCE?
Let's work together on your vision for a new website
Clear digital vision
I start with a solid strategy, tailored to your goals. I offer you complete consulting to ensure that the end result is the one you want.
Modern, high-performance design
I create a website that not only looks flawless on any device, but is also technically optimized for speed, security, and user experience.
Partnership for growth
I answer your questions.
Before you hear from us, I've gathered the most frequently asked questions here. Maybe you'll find the answer you need right now!
If you haven't already received your access data (email and password), please send me a short message via Chat and I will generate them for you immediately.
Support requests and issues are sent exclusively through the HELPDESK section. I will respond to your notification email, or you can track the ticket directly from your account.
I'm dedicated to providing quick and effective solutions to ensure your success.
I invite you to the Trainings section. I have prepared for you the "Introduction to Your New Site" course, where I show you all the basic functionalities (texts, images, colors).
The chat is visible 24/7, but I can guarantee a quick response from Monday to Friday, between 10:00 and 18:00 (Romanian time). If you write after this time, I will respond to you the next business day.
I make the subscription types available to you directly on the portal. You purchase the desired package for one year, and I debit your card monthly, according to the contract.
I ensure your complete peace of mind: I cover everything related to the operational functioning of the site, including cybersecurity, email, and all vital technical aspects.
I cannot provide management for plugins that you have purchased separately. I am only responsible for the code and functionality that I originally developed.
How I help other clients succeed
I am proud of my partnerships. Here's what they say about our collaboration:
"Harry helped me enormously to move my online store to a much faster platform. I noticed an increase in loading speed and, implicitly, conversions. I appreciate the professionalism and availability to answer all my questions."
"Since I signed up for the maintenance subscription, I've been free from any worries about updates and security. It's the peace of mind I needed to focus on my campaigns."
"The video training services are extremely clear and helped me quickly understand how to make minor changes to the site myself, without having to submit tickets. I like that I can learn at my own pace."
"The ticketing process is fantastically organized. I appreciated being able to respond directly to emails, saving time. All my requests were handled promptly."
"Chat is a brilliant solution for quick questions. I needed an urgent clarification, and the answer came promptly. It got me out of a critical situation."
"I worked with him on a new website. He guided me through every step, from the initial vision to the final launch. The result is a modern site, exactly how I wanted it."
I am your dedicated partner. Let's start collaborating!
Whether you need quick help, are ready to learn from my video courses, or want to ensure your peace of mind with a maintenance subscription, I'm waiting for you in your dedicated portal.
Let's set up your first meeting.